Accessibility
Farrow is committed to providing an inclusive and accessible environment for all individuals, including persons with disabilities. We strive to ensure that our services, information, and facilities are accessible in a manner that respects dignity, independence, integration, and equal opportunity.
We are committed to meeting the accessibility needs of persons with disabilities in a timely manner and in accordance with applicable legislation, including the Accessibility for Ontarians with Disabilities Act and its associated standards.
Statement of Commitment
Farrow is committed to developing, implementing, and maintaining policies, practices, and procedures that support accessibility across our organization. We will continue to identify, prevent, and remove barriers to accessibility, and ensure that our services are provided in a manner that is inclusive and responsive to the needs of all individuals.
Corporate Accessibility Policy
Farrow’s Accessibility Policy outlines our commitment to meeting the accessibility needs of persons with disabilities in accordance with applicable legislation.
Farrow is committed to meeting the accessibility needs of persons with disabilities in accordance with applicable legislation. Information regarding our accessibility policies is available upon request.
Multi-Year Accessibility Plan
Farrow maintains a Multi-Year Accessibility Plan that outlines the steps we are taking to improve accessibility and meet the requirements under the Integrated Accessibility Standards Regulation (IASR), including standards relating to information and communications and employment.
Farrow is committed to improving accessibility and to developing and maintaining a Multi-Year Accessibility Plan in accordance with applicable accessibility standards. Information regarding our accessibility initiatives and plans is available from request.
Communication and Accessible Formats
Farrow is committed to meeting the communication needs of people with disabilities. Upon request, we will provide or arrange for accessible formats and communication supports in a timely manner, taking into account the individual’s specific accessibility needs.
We will consult with individuals making requests to determine the most appropriate format or communication support.
Assistive Devices
Individuals may use their personal assistive devices when accessing Farrow’s services and facilities, unless otherwise prohibited by law. Where required, we will work with individuals to identify alternative ways to access our services.
Support Persons and Service Animals
Farrow welcomes the presence of support persons and service animals in areas that are open to the public or third parties, in accordance with applicable laws. We will ensure that individuals are able to access services with the appropriate support they require.
Notice of Temporary Disruptions
Farrow will provide notice of temporary disruptions to facilities or services that may affect accessibility. Notices will be provided on our website and, where appropriate, at the applicable office location, and will include information about the reason for the disruption, its expected duration, and any available alternatives.
Training
Farrow provides training to employees and other applicable personnel on accessibility requirements and on how to interact and communicate with persons with disabilities. Training is provided in accordance with applicable accessibility standards and is updated as required to reflect changes in legislation or organizational practices.
Employment Accessibility
Farrow is committed to fair and accessible employment practices. We provide accommodation for applicants and employees with disabilities throughout the recruitment, assessment, and hiring process, as well as during employment, in accordance with applicable accessibility legislation.
Applicants are encouraged to inform us of any accommodation needs, and we will work with them to provide appropriate support in a timely manner.
Feedback
Farrow welcomes feedback on the accessibility of our services and operations. Feedback helps us identify barriers and continue to improve on accessibility.
We will make reasonable efforts to respond to accessibility-related feedback in a timely manner and, upon request, provide responses in accessible formats.
Privacy and Accessibility Feedback
Personal information provided in connection with accessibility requests or feedback will be collected, used, and maintained in accordance with applicable accessibility legislation and Farrow’s Privacy Policy. This information will be used solely for the purpose of responding to accessibility inquiries, requests for accommodation, or feedback submissions.
Questions regarding the collection or use of personal information in this context may be directed using the contact information provided above.
Additional Information
This Accessibility page is intended to provide an overview of Farrow’s commitment to accessibility. More detailed information is available in our Corporate Accessibility Policy and Multi-Year Accessibility Plan.
