Does your e-commerce logistics solution provide a convenient return policy? Statistics from an Invesp infographic published by Business2Community show that 67% of online shoppers check the returns page before making a purchase, and 58% want a hassle-free “no questions asked” return policy.
According to an article from Business Insider, online retail will grow 8-12% this year, suggesting e-commerce sales are poised to fall between $427 billion and $443 billion, and predicts that number will grow to $632 billion in 2020. As more and more shoppers choose to spend online, your return policy can play a major role in whether your business will reap the benefits of that growth.
