• Farrow

Tracking

Search

Navigation

Notice of ACE Downtime Information

Home Notice of ACE Downtime Information

The following guidance is provided to assist the trade community during CBP ACE outages

Drivers/Carriers should have available:

  • Passports (Border crossing Identification)
  • ACE E-Manifest Trip Number
  • Number of shipments on their truck
  • BOL/Shipment Control Numbers (SCN) of all shipments
  • The associated entry numbers of these shipments.

In the rare event that a CBP electronic downtime occurs, CBP personnel will be able to use this information to expedite processing.

For additional assistance during an ACE outage, please use this form to contact a Farrow representative, or email uscustomsdocs@farrow.com for urgent inquiries.

Grow your business with our logistics solutions

Get the expert support and service needed to comply with shipping regulations, optimize your supply chain and more.

Your international trade experts are here to help.

Transporting your goods across borders? Get in touch and a Farrow representative will reach out shortly.

Request a Quote

Keep up with the latest trade news.

Stay informed with up-to-date information on US and Canadian customs and international trade topics.

Explore Our Resources