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Rogers Outage

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Nation-wide Rogers Outage

The current Rogers nation-wide network outage is affecting Farrow’s Kitchener/Waterloo Regional Centre. To the best of our knowledge, all other Farrow operations centres across Canada are still fully operational.

Farrow is deploying staff from the Kitchener/Wa terloo Regional Centre to remote work where possible and all centres have been deployed to support K/W managed shipments.

Cell and text service is unavailable for most Farrow Canada employees.

Clients are encouraged to continue to send PARS requests to PARS@farrow.com

Inquiries that are normally directed to the Kitchener/Waterloo phone number may be temporarily redirected to 519-966-0056.

Farrow is committed to maintaining our usual high level of service during this outage.

Additional updates will be provided as information is received from Rogers.

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