CFIA System Maintenance: October 28-30
To our Valued Clients,
The Canadian Food Inspection Agency (CFIA) has announced that they will be undergoing planned system maintenance this coming weekend. Due to this outage, there will be longer than expected service times for any shipments with commodities that require review from CFIA. The outage will be in effect from 3:00pm, Saturday October 28th through to 7:00am, Monday October 30th. Higher than normal call volumes are expected during this time, so we appreciate your patience while we work with CFIA and CBSA throughout the outage.
To obtain shipment release information, please use Farrow’s PARS tracking service through either our Farrow website home page (PARS information can be obtained by entering into the tracking field a PARS number), or through our Farrow Tracker app.
In the case of an emergency or if you need to speak to a representative, please call 519-966-0056 or 519-740-9335 and ask for your team. If you are calling after 4pm or over this coming weekend, please choose extension 10794 for the afterhours team or 10795 for our weekend team.